The Lost Shepard

1. Information We Collect

When you use The Lost Shepard, we may collect the following information:

Account data: Name, email address, and profile information when you register.
Purchase data: Order history and payment information (processed securely via Stripe — we never store card details).
Usage data: Pages visited, time on site, and browser information to improve your experience.
Communications: Newsletter preferences and support correspondence.

2. How We Use Your Information

To provide and improve our services
To process orders and subscriptions
To send newsletters and updates you have opted into
To respond to support inquiries
To prevent fraud and maintain security

3. Data Sharing

We do not sell your personal data. We share data only with:

Stripe: Payment processing (governed by Stripe's Privacy Policy)
Mapbox: Map rendering (no personally identifiable data shared)
Google: If you use Google Sign-In (governed by Google's Privacy Policy)

4. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. If you are a paying Herd member, advertising cookies are disabled entirely.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at [email protected] to exercise these rights.

6. Data Retention

We retain your account data for as long as your account is active. Purchase records are retained for 7 years for tax and legal compliance. Newsletter subscribers can unsubscribe at any time.

7. Contact

For privacy inquiries: [email protected]